Customers’ reviews
Frequently Asked Questions
Digital Ninja Consulting is a Google Partner and reseller of Google Workspace, providing pricing and support services to clients who choose us as their reseller.
You do not need to be under a Google Workspace reseller agreement to have a migration project completed with us, nor to receive Google Analytics, AdWords, or Google Cloud services.
In most cases, there is no downtime. You can continue operating as usual until the migration is complete. Once the migration is complete, we can select a “go live” date and time. Before that date, we will perform a delta migration to transfer any data changes that occurred between the completion of the full migration and the “go live” date.
The only scenario in which downtime will occur is when we migrate a domain from one Google Workspace account to another. In that case, the email system will be down briefly while we defederate the domain from one Google Workspace instance to another. We can coordinate this to occur outside of business hours to limit the impact of the downtime.
After meeting with our sales team, you will understand your migration scenario and any potential downtime issues, allowing us to plan a smooth transition.
When you partner with Digital Ninja Consulting as your Google Workspace Reseller, you will pay the same price as if contracting directly with Google. There are several account levels, from Basic to Enterprise, and prices are charged per user.
Our contracts are month-to-month (though promotional pricing may require a longer commitment), and you’ll gain access to our support options.
Short answer: yes.
However, Digital Ninja has careful procedures to help you manage passwords during the migration process. We reduce your exposure to lost, stolen, or mismanaged passwords by carefully planning around your scenario and your organization’s risk tolerance.
We have experience working with highly regulated companies and understand the importance of diligence in security matters. Diligence and care are distinguishing qualities of our organization.
It depends on several factors, but 5-8 days is a reasonable estimate in most cases. However, if you have 20 years of emails, a large number of users, or a data source that slows down migration to Google Workspace, it may take longer to complete.
In general, migrating the data takes under 14 days. Additionally, we can migrate your data while you continue operating as usual. This ensures that you won’t experience major interruptions or downtime during the process.
It’s important to note that being cautious upfront is crucial. This includes verifying all data sources, ensuring you and your team are prepared, and confirming the plan. If your migration is complex, it may take longer due to additional due diligence, which is a key factor in success.
Depending on your needs, we can transfer emails, calendars, contacts, and files from sources such as OneDrive, Dropbox, and other Google Drive accounts. More Google Workspace-related apps can be migrated from Google Workspace to Google Workspace.
Yes, we will also migrate your folder structure. In Gmail, these folders are referred to as “labels.”
You will log in to Gmail.com or a custom URL. We can also assist with OAuth and SSO setup and services as an add-on to the project.
Yes, multiple inboxes can be migrated to a new destination inbox. The caveat is that they must be done one at a time. However, multiple one-to-one migrations can run simultaneously. Once one source inbox finishes processing, we proceed to the next one. This process does not disrupt the other migrations that are running.
The cost varies depending on your organization’s migration scenario. The cleaner the source of the migrating data, the lower the price. If manual migrations are required, the price will reflect the additional time needed to complete them.
We strive to offer competitive pricing while prioritizing quality and fostering long-term relationships.
We are open about our desire to become your reseller. We hope that, once you have successfully migrated and become familiar with our team, contracting with us as your reseller will be an easy decision.
Whenever you perform a migration, there is never a 100% guarantee that everything will be migrated successfully. However, the tools we use can guarantee that 99.98% of the data will be moved. This is because some emails, files, or data may be deemed to be corrupt or too large. Before going live, we can review accounts and flag high-priority data. If something is missing, there are other manual options to bring it over.
The answer depends on your company’s specific situation. Some of our clients take advantage of their slow seasons. Other companies may experience a breakdown in their current operations and rush to complete a migration as soon as possible. There are also scenarios involving ample time for rebranding. We have experience with all of these scenarios and aim to set realistic expectations from the beginning to achieve your goals.
Absolutely! At Digital Ninja, we love empowering users to become power users. We know that training is how you cultivate a state of flow—that’s when we do our best work and experience the most joy! Please contact us to discuss training options.
At Digital Ninja Consulting, we strive to utilize the most reliable and trusted tools and tactics to address today’s modern digital threats. We have several advanced security measures we can discuss with you, including options beyond standard encryption, password security, user access levels, and internal visibility.
When a company migrates, we often take layered legacy systems and streamline them into Google Workspace, improving security with a fresh, clean start.
We view your migration project as an opportunity to enhance your security, address vulnerabilities, and improve your organization’s overall security posture.
Non-disclosure agreements (NDAs) are also available upon request.